: Integrations

Resultados encontrados: 11

Integrating Movidesk to Jira

Last updated by: Knowledge Engineering Team on: 3/2/2021 2:30 PM   On this page Creating an interface with Jira Configuring Jira to integrate with Movidesk Watch points Creating a issue in Jira Associating tickets between instances   The Movidesk integration with Jira can be used to automatically cr

Integrating Movidesk to RingCentral

On this page Step 1 – Preliminary setup in Movidesk Step 2 – Create a RingCentral app Step 3 – Create a Heroku account Step 4 – Install Git Step 5 – Install the Heroku CLI Step 6 – Configure the Heroku config vars Step 7 – Download the integration Step 8 – Deploy to the Sandbox environment Step 9 –

Cloning pre-configured and existing interfaces

To clone an existing interface, go to Configurations > Integration center. Select the checkbox next to the interface you would like to clone, and then select Options and Clone selected integration. See the Integrating Movidesk to other systems article for more information.

Monitoring webhooks

You can use the Webhook execution log to monitor the status of webhook requests made by Movidesk triggers. To access it, go to Configurations > Webhook execution log. See the Using webhooks article for more information.

Integrating Movidesk to chatbots

You can use the Tickets API to integrate Movidesk with a chatbot. Configure the chat bot system to send API requests to create tickets and add ticket notes to document the chat conversation. If the chat conversation needs to be transferred to an agent, send an API request to update the ticket and as

Integrating Movidesk to WhatsApp using Twilio

On this page Creating an interface with Twilio WhatsApp Creating a chat group for WhatsApp Configuring Twilio to integrate with Movidesk Inviting customers to opt in Using the Twilio WhatsApp integration   To integrate Movidesk to WhatsApp you must first obtain a WhatsApp business number through Twi

Integrating two instances of Movidesk

On this page Granting permission to integrate two Movidesk instances Creating an interface with another Movidesk instance Configuring the webhook trigger Watch points Creating a ticket in the other Movidesk instance Associating tickets between instances     Integrate two Movidesk instances so you ca

Integrating Movidesk to Redmine

On this page Creating an interface with Redmine Configuring Redmine to integrate with Movidesk Watch points Creating a issue in Redmine Associating tickets between instances   If you have not read the Integrating Movidesk to other systems article, we strongly recommend reading that article first. It

Integrating Movidesk to Pipedrive

This integration synchronizes people between Movidesk and Pipedrive, and can generate a link in Pipedrive to a list of the customer’s Movidesk tickets. Data synchronization between the two systems happens every thirty minutes. Synchronized data includes Name, Phone number, Email, Address, and Organi

Integrating Movidesk to Active Directory

The integration with Active Directory is different from the other Movidesk standard integrations, as it is not configured in Configurations > Integration center. See the User provisioning and authentication article for more information on how to integrate Movidesk with Active Directory.