: FAQs

Resultados encontrados: 2

FAQs – System related

Can I use a trigger to add more than one requester to a ticket? Does a ticket note added by a trigger count as the “first response”? Why isn’t my SLA time pausing on a ticket? Why is my Closed ticket missing a resolution date? Why was my time log split into multiple logs? Why can’t I see a custom f

FAQs – Non-system related

Why are there different prices for different team sizes? Do they get different features? Do I need to provide a credit card to start using Movidesk? How can I try Movidesk free of charge? Do you have yearly payment plans? Are monthly payment plans more expensive? How are team sizes calculated to de