To add a Gmail account to Movidesk, it will need to do some settings on the email account.
Follow the order of this article to the configuration:
Enable IMAP in Gmail settings
Release access from third-party applications
Set up account on Movidesk
Enable IMAP in Gmail settings
In your Gmail accoun
On this page
Granting permission to configure email accounts
Creating a new support email account
Customizing email branding
Understanding authentication prerequisites
Configuring incoming email settings
Configuring outgoing email settings
Testing email configurations
Go to Configurations > Accoun
On this page
Emails as a communication channel
Emails flow in the system
Emails for internal collaboration
How Movidesk sends emails
How Movidesk receives emails
Blocking email content and addresses
Managing email accounts
Email signatures
Importing emails as pinboard posts
Managing sent and receive
On this page
Granting permission to configure email accounts
Creating a new support email account
Customizing email branding
Understanding authentication prerequisites
Configuring incoming email settings
Configuring outgoing email settings
Testing email configurations
When using the email channel